Overview:
To manage company wide-risks and track compliance status considering the changes in the regulatory landscape for retirement funds and benefits administrators introduced by the Financial Sector Conduct Regulatory Act (FSCA); and to embed and promote a compliance culture within the business units to enhance corporate governance and to ensure that standard operating procedures in all business units are robust and meets SLA obligations with clients.
Key Performance Areas:
- Identifying, analysing and mitigating company-wide risks applicable to the retirement funds and benefit administrators
- Developing the regulatory universe and the risk-based compliance plans for the business units for approval by the executive management
- Provide compliance and regulatory training and/or guidance and general assistance to all business units
- Ensure all business units and employees remain informed of regulatory, legislative and best practice changes and their obligations under the FSRA
- Establishing and coordinating the internal risk committee with risk and compliance champions from all business units
- Provide guidance and support to risk and compliance champions in proactively identifying risks within the business units and mitigating them timeously
- Resolving issues of non-compliance efficiently and effectively-identified in the business units
- Business Continuity Management including the review, update and tracking of Business Continuity Plan for the organisation
- Developing and reviewing Risk and Compliance Manuals
- Developing compliance monitoring plans and tools to track both organisation and respective departments’ compliance
- Managing and monitoring Ethical Compliance of the company including whistle-blowing mechanism and staff ethics training
- BBB EE Compliance
- Monitoring the adherence to SLA agreements by consolidating information from different departments that feed into the reporting on performance information to the board and executive management
- Reporting on legislation, compliance, risks, plan progress and all instances of non-compliance and corrective action to the board and executive management
- Management of representatives for the business and the register with FSCA
- Managing Moonstone – our compliance provider
Record Keeping and Filing
- Ensure all documentation relating to umbrella funds is saved in the member profile on the system
- Ensure appropriate notes are recorded in the member profile on the system
- Full fund administration system filing
Reporting
- Prepare, analyse and present ad hoc reports as and when requested
Query Resolution
- Attend to queries or inquiries by members within the required timelines
- Aid Employers or service providers where necessary
Innovative & Team Player
- Be able to work independently with minimal supervision
- Abide by audit findings as directed by the Head of Administration or Head Legal, Risk and Compliance
- Build and maintain supportive relationships both internally and externally
Relationship Management
- Build and maintain positive relationships with all clients and service providers
- Build and maintain supportive relationships with teams internally
- Ensure that all communication sent internally and externally is dealt with professionally
Time Management
- Devote all your time, attention and abilities during working hours to discharge your duties.
- Meet production standards in terms of quantity and quality.
- Manage work outflow timeously
Qualifications:
- A Bachelor’s Degree in Risk Management, Compliance, Auditing or equivalent
- At least 3 years relevant experience
- Knowledge and experience of the financial services sector legislation will be an added advantage
- Proven track record of delivering enhancement to process efficiency
- Good knowledge and understanding of regulatory requirements applicable to the retirement funds and benefit administrators
- Possess risk assessment capabilities
- Display good knowledge and understanding of business operations and IT systems
Organizational Values:
- Ensure adherence to all organizational objectives
- Devote the whole of your time, attention and abilities during working hours to discharge your duties with strict accuracy
- Use your best endeavours to conduct correctly, improve, extend, develop, promote, protect and preserve the business interest, reputation and goodwill of the company
- Any other duties as determined by the business needs and participate in all organisational events as required.