Overview:
An exciting career opportunity currently exists for a Regional Sales Manager in the Mining or Construction Sector within the Head Office in Centurion. The successful candidate will report to General Manager.
Purpose of the role:
- Ultimately accountable for respective regional sales plans of existing products, technologies and solutions within a specific portfolio
- To maximise business growth and profitability for allocated region/s through the optimal selling of products/solutions built on credible customer relations and partnerships
Duties:
Sales Management
- Drive sales performance against set standards/targets as determined by the BDM
- Maintaining the reputation as well as ensuring customer satisfaction by taking control of the delivery process for the prompt delivery of products/service
- Offer quality solutions to meet customer needs by conducting proper research and addressing the customer’s pain points
- Develop methods for growth and maintenance of customer base through actively identifying new sales and market opportunities within allocated region/s as well as keeping in contact with loyal/repeat customers
- Prepare and submit sales forecasts to the BDM on a weekly, monthly, and quarterly basis
- Uphold effective and efficient sales processes and administration for accurate and accountable sales processing and practices
Product Management
- Ensure continuous development and maintenance of own product knowledge for sales excellence
- Liaise with BDM to define marketing campaigns and requirements in collaboration with a respective product specialist
- Stay up to date with new and upcoming regional product launches and ensure attendance thereof
Customer management
- Build and improve on long-term client relationships with key defined customers within the region/s
- Drive customer satisfaction by ensuring professional, knowledgeable and friendly customer service delivery throughout the region/s
- Ensure the provision of timely and effective solutions aligned with client’s needs
- Make customers feel valued and involved by requesting their feedback and thereby creating constant improvement in product and service offerings
- ‘Walk and talk’ of the organisational culture and values in pursuit of excellence
Requirements:
Qualifications / Experience
- Degree or diploma in Surveying or equivalent
- A diploma, certificate or training in Sales practices will be advantageous
- Minimum of 3 years plus proven experience in a relevant sales environment (Survey; GIS; Construction; Mining or Civil Engineering)
Skills / Knowledge
- Advanced knowledge of related products & services
- Excellent presentation and communication skills (verbal & non-verbal)
- Understanding of industry/ applications/ solutions/ customer requirements
- Understanding of sales best practices
- IT proficiency (Knowledge of CRM software & Microsoft office)
- Creative thinking
- Ability to effectively liaise with customers/ members of the business community
- Reasoning and critical thinking abilities
- Conceptual ability to analyse, interpret & offer customised solutions
- Problem-solving ability
Attitude /Approach
- Accountability/Integrity in sales, expense & delegation issues
- Reliability regarding services offered/promised to customers
- Understanding the mining industry, market developments & needs
- Physical demands: As required to successfully perform the essential functions of this job
- Work environment: As required by performing the essential functions of this job
- Valid unendorsed driver’s license and own transport
- Availability to travel and be prepared to be away from home regularly
Core Values: Behavioural Competencies
- Respect – have due regard for others & acknowledge our diversity
- Integrity – doing the right thing, even when no one is watching
- Trust – have a firm belief in the reliability, truth and ability of others
- Ownership – be accountable for our decisions and actions
- Excellence – proudly committed to quality & success
- Balance – work hard, play hard