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Java / JEE Developer
17 Jan 2023
Complaints And Query Resolutions Manager
17 Jan 2023

Legal Advisor

Purpose of the role:

  • To provide leadership in the delivery of reliable, accurate, timely and well-informed advice on the legal matters and potential legal implications of various pension-related matters within the business
  • The person appointed to this position will report to the Head of Legal Risk & Compliance
  • The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise
  • The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction – this could be in the form of innovative ideas as well as the task of compiling reports
  • Engage and list current challenges in the team/business and use expertise to Troubleshoot issues in order to provide workable solutions
  • The ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedily
  • Perform quality assurance based on the specialized requirements of the role
  • Should be able to ensure strong stakeholder management into Communication i.e. feedback to clients, managing clients, responding to clients, attending to queries timeously
  • Engage professionally whether it be verbal or face to face
  • Have the ability to communicate via different communication channels
  • Ensure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)
  • Be a strong team player
  • Have both industry knowledge and experience
  • Ensure that the role is carried out with the relevant accuracy, attention to detail and following instructions
  • Ensure that judgement and attention to detail are applied to the role
  • Ensure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly
  • Strong interpersonal skills as cross-team collaboration is required
  • Have the ability to innovate in the role
  • Quality of work should be thorough
  • Conscious of the abuse of company resources
  • Ability to work through Funds Adjudicator (PFA) and FSCA complaints and queries against the Funds administered
  • Must have a clear understanding of the legislation governing the Retirement Fund Industry

 

Responsibilities:

  • Provide legal and policy support to all stakeholders, including but not limited to the Executive team, management team and supporting staff
  • To ensure availability for consultation on legal matters and other implications of past and proposed actions
  • Analyzing complex practical problems and advising management on what the issue is all about, available options and the consequences of each of the possible options
  • Providing written opinions on all matters; In particular, the incumbent must consistently provide reliable advice based on their expertise
  • To provide legal support and advice on a variety of corporate legal matters and legal risks
  • Draft, review, edit, interpret and advise on contracts and other legal documents
  • Keep abreast of legislative changes that may affect the organisation
  • Assist in the preparation of disciplinary hearing documents
  • Conduct investigations and prepare witnesses in advance of a disciplinary hearing
  • Study judgements and share insights with staff
  • Represent the business in various public and private sector forums
  • Provide input on legislation or review and monitor the progress of legislation that will affect the Office

 

KPI:

  • Investigation of Pension Funds Adjudicator (PFA) complaints
  • Respond to PFA/FSCA complaints in respect of the different Funds Administered by the business within the prescribed timeframes
  • Draft eight responses per day, forty per week and one hundred and sixty per month
  • Timeous implementation of OPFA determinations
  • Ensure that responses to PFA and other stakeholders are of high-quality standard, furthermore, ensure that supporting documents relate to the drafted response
  • Attend to PFA queries relating to responses/Attorney and member queries
  • Ensure that all the matters are attended to timeously and deliver high-quality work

 

Requirements:

  • Stakeholder management (CRM)
  • Industry knowledge and experience
  • Accuracy and attention to detail
  • Judgement and Decision Making
  • Pensions Law knowledge, particularly the Pension Funds Act 24 of 1956
  • Knowledge of other SA Laws relevant to the Retirement Fund Industry
  • The candidate must have proven relevant and practical experience of at least 10 years
  • Advanced knowledge of the Pension Funds Act, Regulations, Financial Sector Regulation Act, Conduct of Financial Institutions Bill and all other relevant financial sector laws
  • All regulatory instruments issued by the FSCA including but not limited to Interpretation Rulings, Guidance Notices and Industry Communications
  • Applied Strategic Thinking
  • Problem solving and Analysis
  • Attentive to detail and accuracy, committed to excellence, Excellent verbal and written communication skills
  • Strong administrative skills including being deadline driven
  • Ability to work effectively under pressure whilst upholding an emphasis on quality

 

Qualifications:

  • Relevant LLB, BCom, or Bachelor’s Degree
  • 10 Years’ experience in a similar position
  • Employee Benefits experience
  • Pension Law experience

Apply for this position

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