Overview:
The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.
Key Outcomes:
- Team member engagement
- Retention
- Presence and Absenteeism tracking
- Defining competence requirements of the different roles of the org structures of a diverse group with different operating units
- Competency levels of employees
- Workforce competence and Performance
- Workforce Cost
- Talent metrics (accuracy of delivery, throughput-time and quality)
Key Tasks
- Promote a healthy working environment for staff and management
- Managing company staff, including coordinating and supporting the recruitment process, facilitating operating units and departments in the design and development of appropriate organisational design and structures
- Interview and recruit skills to fill job openings
- Onboarding newcomers to the company
- Developing adequate induction and training
- Report on the cost of HR and current/future recruitment needs/drive
- Stay abreast of all labour legislation and evolving needs of the employer and its employees
- Manage risk by being compliant with South African labour laws and recommendations
- Handle labour disputes and remedy any issues team members might have
- Determining suitable salaries and remuneration
- Develop and initiate training and orientation plans for new starters
- To some extent be involved with payroll and provident fund/pension enquiries
- Providing the necessary support systems for payroll requirements
- Supporting team member opportunities for professional development
- Managing succession planning of staff
- Assisting with the performance management and review process
- Collect and analyse team member data via internal surveys to measure employer satisfaction and develop talent retention strategies
Key Internal Interdependencies
- Working relationship with all operating unit heads and departmental managers
Key External Interdependencies
- Key stakeholders eg. external service providers like Labour Consultants
- Relevant government departments where applicable
Capability:
Knowledge
- Deep understanding of South African labour laws and the implementation thereof
- Must know about Union Representation and Communication to the Unions and Shop Stewards
Credibility
- Influencer/Persuader
- Good negotiation skills
- Executes professional judgement
- Impactful
Alignment
- Conversion of the group business strategy and plans into operational execution with regards to employees
- Continuous improvement in attitude and culture
- People management
- Understanding financial management from a human resource point of view
Performance
- Drives Results
- Delivers Quality & Strives for Continuous Improvement Manage Risk
- Provide Insights on HR Metrics
- Well organised and excellent time-management skills
- Analyse information quickly with good problem-solving skills
Relationships
- Stakeholder Management
- Team member Champion
- Coach/Developer
Innovation
- An excellent solution finder for team member challenges – Can do approach
Qualifications and Experience
- Appropriate qualifications and experience in the personnel management, Human Resources, and Labour Relations domains
- Appropriate HR Management experience with an exemplary performance record
Competencies:
Functional / Technical
- Planning and forecasting
- Operational efficiency and optimisation
- An elementary understanding of MIS and what to measure to track successful team member outcomes
- Appropriate understanding of labour laws
- Two-way communication skills
Leadership / Management
- Demonstrated ability to lead HR teams in a variety of different working environments
- Strong people-orientation and collaboration of different levels
- Excellent communicator to all levels of management in the company
- Be good at keeping the peace and managing conflict in the company
- Real listening skills and respect for keeping information private
- Good time management skills
- Adaptable and resilient
Business Execution
- Make timely decisions based on facts, circumstances and needs
- Integrate business goals into deliverables